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Sales Development Representative
2 months ago
Equipment Sales Representative, Industrial Sales Group
Company Overview: International Process Plants (IPP) is a leading international seller and buyer of industrial plants and equipment in the petrochemical, chemicals, and pharmaceutical industries.
At IPP, our employees and our culture are essential to the company's success. We prioritize hiring high-quality individuals who embody performance, ethics, integrity, and respect, which has resulted in our market leadership status since our founding in 1978.
Position Summary: We are seeking an Equipment Sales Representative to join our team. In this role, you will work closely with Senior Sales Managers in the Industrial Sales Group to resolve customer inquiries in a timely manner and offer solutions to drive company revenue using a consultative approach. The ideal candidate will have a strong understanding of manufacturing processes and mechanical knowledge or curiosity.
Position Purpose: To expand our equipment sales to meet increasing demand for second-hand used and rebuilt process equipment and process systems across our focus industries. The goal is to differentiate IPP's offerings from our competition with our high level of service and dependability and broad inventory to develop ongoing, profitable relationships with customers and promote our company brand.
Key Responsibilities:
- Present and sell company products and services to new and existing customers at both engineer and C-suite levels.
- Meet agreed-upon sales targets by the deadline.
- Resolve customer inquiries and complaints.
- Set follow-up meetings and calls to keep customers aware of the latest developments and ensure customer satisfaction.
- Develop personalized business plans to maximize customer contact and ensure repeat sales.
- Maintain detailed account profiles and prepare sales reports as required.
- Collaborate and participate in information sharing with various team members and departments.
- Attend and participate in company-supported events and industry trade shows.
- Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills.
- Occasionally travel to visit high-value customer sites and other company facilities.
Minimum Qualifications:
- Previous experience in sales, customer service, or related fields.
- Familiarity with CRM platforms (HubSpot preferred).
- Ability to build rapport with clients.
- Strong phone and negotiation skills.
- Strong financial focus, including cognitive skills, problem analysis, decision making, and quantitative analysis.
- Ability to assess customer patterns and future needs.
- Proficiency with MS Office, Project, Visio, and CRM tools. Internet-based tools and search.
- 2-year college degree or equivalent preferred.
- Highly organized and able to work both independently and on a team.
Preferred Qualifications:
- Experience with a strong understanding of process-related industries or a strong mechanical background.
- Thorough knowledge of how medium & large corporations purchase assets.
- Proven success in quoting and closing capital equipment sales or similar industry experience.
- Bilingual a plus (Spanish, German, Italian, Arabic, Hindi, Punjabi, Urdu, Mandarin).
Other Requirements:
- Heavy phone and email usage; may be required to make calls to customers within their time zone. A company VoIP phone/cell phone will be provided.
- Knowledge of process-related industries or a strong mechanical background is preferred.
Compensation: Salary & Performance Bonus plus a full range of company benefits will be offered to the successful candidate.
