Night Manager
4 weeks ago
We are seeking a highly skilled and experienced Night Manager to join our team at The Coat and Bear in Newbury. As a Night Manager, you will be responsible for ensuring the smooth operation of the pub and rooms during the night shift, including guest safety, health and safety standards, and compliance with regulations.
Key Responsibilities:- Undertake late guest check-in and early guest check-out, forward reservation checks, and room allocations/ upgrades in the property management system (PMS) and ensure special requests and room setup are communicated to Management Teams and Housekeeping Team.
- Conduct night auditing procedures such as routine fire, health and safety, security, walkarounds and compliance checks, reporting any issues or discrepancies to the opening Duty Manager.
- Ensure the breakfast service pre-shift checks and duties have been completed before and provide effective shift handover.
- Complete cleaning duties and rotas throughout, manning the cleanliness and standards across the property.
- Evacuate the property in the event of a fire alarm activation and follow company procedure to manage the event until support arrives on site.
- Work with the Management Team to ensure that the property is safe and operating within the legal within Fire, Health and Safety, Licensing laws, Environmental Health and Employment law.
- 40-hour contract
- Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it.
- The Pantry – 100's of retailers and experience discounts through Reward Gateway.
- 50% off food at any Heartwood Inns or Brasserie Blanc.
- Friends and Family discount of 20% off food at any Heartwood Inns or Brasserie Blanc.
- Enhanced Maternity and paternity package.
- 28 days of holiday.
- Refer a Friend Bonus up to £1500.
- Discounted company gift cards.
- A thoughtful gift to celebrate your birthday.
- Employee Assistance Program with Hospitality Action.
- Cycle to Work Scheme.
- Instant access to pay you have already earned through EarlyPay.
The Coat and Bear, Newbury is a new pub with rooms that will open in Newbury town centre in a newly developed double-fronted building with high ceilings, a private courtyard, and an island bar. We offer 40 Bar and 116 Dining covers with an enclosed front terrace and 26 beautiful rooms. We are part of Heartwood Collection, a multi-award-winning hospitality group that has a long-standing reputation for excellence in the hospitality industry.
We are committed to providing our guests with a high-quality experience and our employees with a supportive and rewarding work environment. If you are a dynamic and passionate hospitality professional who is looking for a new challenge, we would love to hear from you.
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