Deputy General Manager

5 days ago

Crawley, West Sussex, United Kingdom Slim Chickens Full time
About the Role

We are seeking a highly motivated and experienced Deputy General Manager to join our team at Slim Chickens. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that all Company standards are met, and driving sales growth.

Key Responsibilities
  • Restaurant Operations
    • Oversee all aspects of restaurant operations, including front-of-house and back-of-house management.
    • Ensure that all staff are well-briefed on their responsibilities and receive constant supervision and motivation.
    • Attend management and staff meetings to ensure that all team members are fully briefed and action points are recorded and achieved.
  • Team Management
    • Build and maintain an efficient team, driven towards achieving business objectives.
    • Recruit and select employees to agreed staffing levels using cost-effective recruitment methods.
    • Support the delivery of all key training, identifying training needs and capability gaps within the team.
  • Customer Service
    • Ensure that all customer requests and feedback are responded to promptly and efficiently.
    • Work in back-of-house helping and training the team during peak times.
  • Compliance and Safety
    • Comply with all legislative and Company Food Hygiene and Health & Safety requirements.
    • Help to promote a positive safety culture throughout the business.
Requirements
  • Leadership Experience
    • Proven leadership expertise and excellent problem-solving skills.
    • Previous experience working in a management position within the catering and hospitality industry.
  • Personal Attributes
    • Friendly and approachable.
    • Have superb organisation skills.
    • Uplifting and motivating with a good sense of humour.
    • Strong communication skills.
    • Enthusiasm and strong but fun personality.
    • Excellent time management.
    • Take pride in personal appearance.
What We Offer
  • A starting salary of £29,500- £31,500 (Base Salary + Bonus OTE) per year.
  • 44 Hour contract based over 5 days.
  • A chance to join a company with ambitious growth plans and opportunities to develop and progress your career in an exciting industry.
  • A performance-based bonus that'll help drive performance in your area.
  • Participation in the pension scheme.
  • 28 days paid holiday.
  • An overall fun, motivated, and growing team to work with
  • Wage stream - Access to advanced pay.
  • 50% Discount off your total bill for you and 5 friends in our restaurants (T&C's apply).
  • Free meal while you're working.
  • Your growth and development is as important to us as it is to you - we work with you to support your development every step of the way.

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