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Technical Operations Manager

2 months ago

Hounslow, Greater London, United Kingdom DO & CO Full time

Company Overview

DO & CO is a leading luxury airline catering company that prides itself on delivering top-tier services to discerning passengers.

Job Summary

We are seeking a highly skilled Technical Operations Manager to join our team. As a key member of our quality assurance team, you will be responsible for ensuring that all products meet the highest standards of quality and safety.

Key Responsibilities

  • Develop and implement quality control processes to ensure compliance with regulatory requirements and company standards.
  • Collaborate with the QA team to investigate and address non-conformances, customer complaints, and implement corrective actions.
  • Monitor departmental KPIs and promote a quality culture within the organization.
  • Provide leadership and guidance to the team to ensure they are engaged, focused, and delivering at their best.
  • Stay up-to-date with relevant legislation and regulations, and ensure that the company remains compliant.
  • Collaborate with the supply chain and operations teams to ensure the smooth delivery of products and services.

Requirements

  • HACCP Level 4 and Food Safety Level 4 certifications.
  • Degree in food science or a relevant discipline.
  • Essential food industry experience, specifically in high-care operations.
  • Strong leadership and team management skills.
  • Knowledge of UK food law, legislation, and regulations.
  • Computer literate with good data management skills.
  • Results-focused and influential.
  • Excellent communicator at all levels.
  • Strong organizational skills for a 24/7 business.
  • Flexible to work varying hours.

Additional Benefits

We offer a competitive salary, perks through our referral scheme, on-site free meals, in-house training, and genuine career development opportunities. If you are a motivated and experienced professional looking to make a real impact in the luxury global gourmet entertainment market, we encourage you to apply.