Customer Service Representative
2 months ago
We are seeking a skilled Customer Service Agent to join our team at Brook Street NMR. As a key member of our client's support team, you will be responsible for responding to inbound calls and providing exceptional customer service.
Key Responsibilities:
- Respond to customer inquiries via phone in a professional and courteous manner
- Provide solutions to customer issues and concerns
- Work collaboratively with the client's team to resolve customer complaints
- Meet or exceed performance metrics and quality standards
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Availability to work a shift rota basis, including evenings and weekends
What We Offer:
- A competitive hourly rate of £12.31
- Opportunities for career growth and development
- A supportive and collaborative team environment
Please note that acceptance onto the role is subject to a clear DBS and credit check. We look forward to hearing from you
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