Housing Officer
3 days ago
We are seeking a highly skilled and motivated Housing Officer to join our team at Radius Housing. As a key member of our staff, you will play a vital role in providing an effective and professional operational service to our customers.
Key Responsibilities- Provide exceptional customer service and support to our customers, responding to their needs and concerns in a timely and professional manner.
- Act as a team leader to groups of Scheme Coordinators and other on-site staff, providing guidance and support to ensure the smooth operation of our services.
- Work closely with other departments to ensure that our services are delivered in line with our Directorates objectives.
- Develop and maintain effective relationships with our customers, stakeholders, and colleagues to ensure that our services meet their needs and expectations.
- At least 1 year's experience in a customer-facing role, preferably within a housing or property context.
- A Level 6 qualification (e.g. HND, HNC, Degree) in a relevant discipline, or 3 years' experience in a customer-facing role, preferably within a housing or property context.
- Understanding of social housing and current issues affecting the sector.
- A current full driving license and access to a suitable form of transport.
We offer a range of benefits to our employees, including great on-job training, a contributory pension scheme, a health cash plan, and a Cycle to Work scheme. We are committed to providing a supportive and inclusive work environment that allows our employees to thrive and reach their full potential.
For further information on employee benefits, please visit our website.
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