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About Global Relay
Global Relay is a leading provider of enterprise information archiving solutions, serving over 23,000 customers in 90 countries, including 22 of the top 25 global banks.
Job Summary
We are seeking an experienced Senior Product Manager to assume product ownership of critical experiences within our Global Relay Archive product line. The successful candidate will be responsible for defining, managing, and evangelizing the product roadmap, driving product excellence, and working with clients to capture key requirements.
Key Responsibilities
- Provide product leadership and accountability for the product area.
- Collaborate with senior management to develop and promote the product area's vision, strategy, and roadmap.
- Work with customers and customer-facing teams to identify business needs and propose competitive solutions.
- Maintain a prioritized backlog and roadmap for the product area.
- Define product requirements using business needs, goals, initiatives, use cases, epics, workflows, etc.
- Work with the team to break product requirements into iterations to deliver business value with each release.
- Collaborate with Engineering, Test, Architecture, and UX to design, plan, and build appropriate solutions.
- Serve as the primary product expert for the products for which you are responsible.
- Coordinate and manage cross-product dependencies within the Product Management team.
- Manage the product life cycle, including successful product launches, iterations, and product end-of-life.
- Support Marketing, Provisioning, Sales, and Customer Success by leading the development and maintenance of technical marketing collateral, announcements, release notes, FAQs, user guides, etc.
- Coordinate beta testing and launch of new products and features with customers.
- Participate in product performance benchmarking activities.
- Manage direct reports by conducting one-on-ones, reviews, coaching/training, and ensuring appropriate workload is managed.
About You
- 8-10 years of product management experience for a SaaS or enterprise software company.
- Excellent verbal and written communication skills – able to communicate effectively with technical, business, and C-level executives.
- Experienced leading multiple initiatives across multiple Agile teams, working directly with and in partnership with Engineering.
- Strong requirement management skills (elicitation, analysis, use case modeling, workflow, documentation, etc.).
- Flexible and practical problem solver, able to work effectively in a growing organization.
- Demonstratable direct line management experience; coaching/mentoring/training others.
- Experience within the financial services industry is considered an asset and desirable.
- Strong technical background is considered an asset as is having experience working with enterprise applications and cloud services at scale.
What You Can Expect
At Global Relay, you'll have the opportunity to work with a talented team, develop your skills, and contribute to the success of a leading company in the enterprise information archiving space. We offer a dynamic work environment, flexible work arrangements, and a commitment to diversity, equity, and inclusion.
