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Account Manager/Executive
2 months ago
At Modern, we are seeking a highly skilled and motivated Account Manager/Executive to join our team. As a key member of our client services team, you will be responsible for providing exceptional support to our clients and account team.
Key Responsibilities:- Support the account team with project delivery, tracking client budgets, campaign results, and invoicing.
- Provide impeccable service to clients day-to-day, including writing contact reports and meeting minutes.
- Write creative and technical briefs for the account team and external resources.
- Brief technical and creative suppliers on project requirements.
- Manage projects and ensure project deadlines are met.
- Monitor and track campaign results and update client results forecasts.
- Manage campaign or project costs and invoice clients.
- Implement campaign activity such as social media, pay-per-click campaigns, or search engine optimization.
- Maintain regular contact to link the client, account team, and the agency.
- Meet and liaise with clients to support the Account Manager.
- Research clients' products, services, plans, competitors, and target markets.
- Excellent project management skills.
- Ability to effectively deal with the client services team regarding project management and status.
- Ability to comprehend campaign metrics and create reports on digital marketing activity.
- Ability to switch between different types of project work.
- Ability to prioritize your own workflow based on set deadlines and project deliverables.
- Bonus based on company performance.
- Pension.
- Private health.
- Significant growth opportunities in the role.
- Flexible and remote working.
- 33 days holiday per year (inclusive of Bank Holidays).
- Great culture with strong employee engagement initiative.
- Training and educational program, including attendance at industry trade shows and events.
- Personalized development plan to help you succeed.
