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Administrative Support Officer

2 months ago

Edinburgh, Edinburgh, United Kingdom Scottish Public Services Ombudsman Full time

About the Role

We are seeking a highly organized and detail-oriented Team Assistant to join our Improvement, Standards and Engagement (ISE) team at the Scottish Public Services Ombudsman. As a key member of our team, you will provide administrative support across all functions of the ISE team, ensuring the effective running of our operations.

Key Responsibilities

  • Manage shared team email inboxes and associated administration
  • Provide administrative support for work led by colleagues in the ISE team, including the Child Friendly Complaints project and the Engagement and Communications Team
  • Support the team in achieving its objectives and goals
  • Develop and maintain accurate and up-to-date records and databases
  • Assist in the preparation of reports, presentations, and other materials as required

Requirements

  • Minimum 1 year's general clerical or administrative experience
  • Strong administration and organization skills, with attention to detail and accuracy
  • Excellent interpersonal skills, with the ability to communicate effectively with colleagues and stakeholders
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office and other relevant software

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package
  • A chance to work for an organization that makes a positive impact on the lives of individuals and communities

Equal Opportunities Statement

We welcome applicants from all backgrounds and communities, and are committed to providing equal opportunities in employment and service delivery. We are opposed to discrimination and are committed to conducting our business in a way that is fair to all sections of the community.