Night Team Member

2 weeks ago

Cambridge, Cambridgeshire, United Kingdom LGH Hotels Management Full time

The Opportunity

We are seeking a reliable and responsible Night Team Member to support the smooth running of our hotel during the night shift. As a key member of our team, you will be responsible for managing guest requests, ensuring security and safety procedures are adhered to, and providing general support to our hotel staff.

Responsibilities:

  • Manage guest requests and ensure they are handled promptly and professionally.
  • Maintain security and safety procedures during the night shift.
  • Perform regular security checks throughout the hotel.
  • Provide general support to our hotel staff during the night shift.
  • Assist with any maintenance or housekeeping tasks that may arise.
  • Set up meeting rooms and other areas as required.
  • Serve food and beverages to guests as required.
  • Check guests in and out of the hotel as required.
  • Handle any emergency situations that may arise.
  • Prepare reports for senior management as required.

Benefits

  • Enjoy enviable employee discounts on bedroom rates across our hotel portfolio.
  • Access to our employee room benefit programme across our global portfolio.
  • Take advantage of shopping discounts, ranging from groceries to travel and utilities.
  • Enjoy eye care, free legal and money advice, and counseling sessions.
  • Participate in our cycle to work scheme and wellbeing initiatives.
  • Enjoy free meals on duty and free parking.

Ideal Candidate

  • Previous experience working in a hotel or similar environment, preferably in a night team member role.
  • Excellent customer service skills and a friendly, professional demeanor.
  • Strong communication and interpersonal skills.
  • A good understanding of safety and security procedures.
  • The ability to remain calm and composed in high-pressure situations.
  • A flexible and adaptable approach to work, with the ability to work evenings and weekends if required.
  • Good organizational skills and attention to detail.

About Us

At LGH Hotels Management, we pride ourselves on providing a welcoming and comfortable stay for all our guests. Our friendly and professional team is dedicated to ensuring that each guest has a memorable experience.

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management. With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, we are the premier destination for those seeking a fulfilling career in hospitality.

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