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IT Support Specialist

2 months ago

Potters Bar, Hertfordshire, United Kingdom SDL Solutions Limited Full time
About the Role

We are seeking an experienced 2nd / 3rd Line Support Engineer to join our team at SDL Solutions Limited, based in Potters Bar. As a key member of our IT Service team, you will be responsible for providing technical support, troubleshooting, and delivering exceptional customer service.

Key Responsibilities
  • Troubleshoot technical issues and provide technical support to our clients
  • Deliver exceptional customer service and ensure high levels of customer satisfaction
  • Work collaboratively with our team to resolve technical issues and improve our services
  • Stay up-to-date with the latest technologies and industry trends
Requirements
  • Minimum 3 years' experience in a similar role
  • Substantial experience with Microsoft Office 365, Azure, and Intune
  • Server, networking, and firewall administration
  • Virtualization (VMware and Hyper-V)
  • Microsoft Azure Administration Associate and Azure Network Engineer Associate
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional growth and development. If you are a motivated and experienced IT professional looking for a new challenge, please apply for this exciting opportunity.