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Area Shift Manager

2 months ago


London, Greater London, United Kingdom Amazon Full time
Job Title: Area Shift Manager

As an Area Shift Manager at Amazon, you will be responsible for leading a large and diverse team to ensure the smooth operation of our business. You will analyze data and implement corrective actions to maintain high quality and productivity levels, while meeting business objectives across all shifts.

Key Responsibilities:
  1. Promote a culture of safety and wellbeing
  2. Analyze and implement corrective actions to ensure quality and productivity are consistently high
  3. Support and lead a team, handle administrative work, and build a strong team culture
  4. Analyze performance and suggest process improvements to optimize work and improve customer service
  5. Collaborate with other managers to standardize shift processes
A Day in the Life:

You will work shifts and be based at one of our operational sites. Your days will include prioritizing routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work, and wide-scale operational contingency planning.

Our Teams:
  1. The Customer Fulfilment (CF) team helps customers get products at the speed we're known for. Based in Fulfilment Centres, which are at the heart of Amazon's fast-paced Operations network.
  2. The Amazon Transportation Service (ATS) team uses air, sea, and road transport, as well as sortation centres equipped with the latest technology, to get packages to their destination quickly and conveniently.
  3. Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.
Basic Qualifications:
  1. Bachelor's degree (or working towards a bachelor's degree)
  2. Advanced proficiency in written and verbal English
  3. Relevant experience in performing data analysis
Preferred Qualifications:
  1. Experience of communicating with a wide range of stakeholders, including peers and leadership
  2. Experience in a logistical working environment
  3. Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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