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Customer Service Representative
2 months ago
Fully remote opportunity available Monday to Friday.
We are seeking a highly skilled customer service professional to join our team. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong passion for delivering exceptional customer experiences.
Key Responsibilities:- Provide top-notch customer service via phone, email, or chat, resolving customer inquiries and concerns in a timely and professional manner.
- Identify and pursue sales opportunities, building strong relationships with customers and driving revenue growth.
- Maintain accurate records and reports in Salesforce, ensuring seamless data management and analysis.
- Analyze sales data to inform sales strategies and optimize performance.
- Develop and deliver compelling sales pitches, effectively communicating the value proposition to customers.
- Meet or exceed sales targets, driving business growth and expansion.
- Stay up-to-date on product knowledge and technical capabilities, enabling informed conversations with customers.
- Excellent customer service and communication skills.
- Proven sales experience and ability to meet targets.
- Strong analytical and problem-solving skills.
- Ability to work independently and as part of a team.
- Proficiency in Salesforce and other CRM tools.
- Excellent time management and organizational skills.
We offer a competitive hourly rate of £15.00 and a temporary opportunity until the end of December. If you are a motivated and results-driven individual with a passion for customer service and sales, we encourage you to apply.
