Automotive Repair Shop Supervisor

7 days ago

Norwich, Norfolk, United Kingdom Group 1 Automotive Full time

Job Summary:

We are seeking a highly skilled and experienced Automotive Workshop Operations Manager to join our team at Group 1 Automotive. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our workshop, ensuring that our customers receive exceptional service and that our team members are motivated and empowered to deliver their best work.

Key Responsibilities:

  • Long-Term Planning: Identify and implement strategies for future training and development of our workshop colleagues, ensuring that they have the skills and knowledge needed to excel in their roles.
  • Resource Management: Compile and maintain a comprehensive resource plan for the workshop, including facilities, equipment, and personnel, to optimize productivity and efficiency.
  • Employee Management: Manage, coach, and motivate our team members to ensure a high level of job satisfaction, productivity, and quality of work.
  • Compliance and Quality: Ensure that all statutory regulations are met and that quality control processes are in place to guarantee the highest standards of workmanship.
  • Performance Monitoring: Regularly monitor and analyze performance metrics to identify areas for improvement and implement strategies to optimize productivity and efficiency.

Requirements:

  • Motor Industry Experience: A minimum of 2 years' experience in a similar role within the motor industry.
  • Leadership Skills: Proven leadership and management skills, with the ability to motivate and inspire a team.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and suppliers.
  • Problem-Solving Skills: Strong problem-solving and analytical skills, with the ability to identify and resolve complex issues.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package, including a comprehensive training program and opportunities for career advancement.
  • State-of-the-Art Facilities: Access to state-of-the-art facilities and equipment, including modern automotive technology and tools.
  • Family-Friendly Benefits: A range of family-friendly benefits, including enhanced paternity and maternity leave, and long service holiday rewards.

About Us:

Group 1 Automotive is a leading provider of automotive services, with a network of dealerships and service centers across the UK and the US. We are committed to delivering exceptional customer service and providing our team members with the skills, training, and support they need to succeed in their roles.

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