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Customer Service Representative
2 months ago
We are seeking a friendly and helpful individual to join our team at Coventry Building Society in a Customer Service Assistant role. This position is at the heart of our local community, supporting a wide range of customers in a welcoming environment where every day is different.
Key Responsibilities:- Provide exceptional customer service to our members and the local community
- Support customers in a caring, friendly, and efficient manner
- Work collaboratively with the team to achieve excellent customer satisfaction
- Contribute to the development of a positive and inclusive branch culture
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and adapt to changing situations
- Strong problem-solving and conflict resolution skills
- Ability to work independently and as part of a team
