Family Liaison Officer/Deputy DSL

2 months ago


Wakefield, United Kingdom Outcomes First Group Full time
About the Role

We are seeking a highly skilled and compassionate Family Liaison Officer/Deputy DSL to join our team at Outcomes First Group. As a key member of our staff, you will play a vital role in supporting vulnerable families and ensuring the well-being of our pupils.

Key Responsibilities
  • Engage with vulnerable families to formulate a package of support, working closely with the Head Teacher and Senior Leadership Team.
  • Act as a point of contact in school for families in need of support, providing guidance and signposting to external agencies as required.
  • Liaise professionally with external agencies, including Housing, NSPCC, Sure Start, Social Care, Early Intervention Teams, Passenger Transport, YOS, and Police.
  • Complete referral forms to external agencies as necessary, attend multi-agency meetings, and carry out home visits to build effective relationships with families.
  • Provide opportunities for families to engage with the school before their pupil begins, establishing support and building relationships.
  • Maintain regular contact with families of pupils receiving support, encouraging positive family involvement in the pupil's learning.
  • Act as Deputy Designated Lead for the school, ensuring all training is current and valid, and maintaining record keeping in accordance with policies and procedures.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build trust with vulnerable families.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work effectively in a team environment, with a commitment to collaborative working.
  • Knowledge of relevant policies and procedures, including safeguarding and child protection.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer
  • A competitive salary and benefits package, including life assurance, pension scheme, and access to a wide range of health and wellbeing services.
  • A market-leading benefit offering through our Flexible Benefits Platform, Vista, enabling you to choose the package that's right for you.
  • The opportunity to work with a leading provider of specialist education and residential care, making a positive impact on the lives of vulnerable pupils and young people.


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