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Virtual Reality Operations Manager
2 months ago
Job Summary:
Centre VR Enfield is seeking a highly skilled and experienced Store Manager to lead our team and drive the success of our virtual reality and gaming centre.
Key Responsibilities:
- Support the professional growth and development of team members through training and feedback.
- Manage staff scheduling, performance, and daily operations.
- Maintain a thorough understanding of VR technology, gaming systems, and software.
- Troubleshoot technical issues to ensure smooth operation of all VR and gaming equipment.
- Stay updated with the latest trends in VR and gaming to keep the centre at the forefront of the industry.
- Handle customer inquiries, feedback, and complaints with professionalism and care.
- Oversee the management of the soft play area, ensuring it is safe, clean, and engaging for younger visitors.
- Drive sales and revenue through effective management and innovative promotions.
- Contribute to marketing strategies and community outreach to increase the centre's visibility and attract new customers.
- Monitor financial performance, including budgeting, forecasting, and reporting.
- Oversee inventory management, including ordering and maintaining supplies and equipment.
- Implement and enforce policies and procedures to enhance operational efficiency.
Requirements:
- Proven experience in a managerial role, preferably in a retail, gaming, or entertainment environment.
- Strong technical knowledge of VR systems, gaming consoles, and related technology.
- A proactive and flexible approach to problem-solving.
- Passion for VR, gaming, and providing exceptional entertainment experiences.
