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KFC Restaurant Manager

2 months ago

Torquay, Torbay, United Kingdom EG Group Full time
About the Role

We are seeking a highly motivated and experienced Team Leader to join our KFC restaurant team in Torquay. As a Team Leader, you will play a crucial role in delivering exceptional customer service and leading a team of restaurant staff to achieve high standards of quality and efficiency.

Key Responsibilities
  • Customer Service: Ensure that every customer has a positive experience in our restaurant, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • Team Leadership: Lead and motivate a team of restaurant staff to achieve high standards of quality and efficiency, providing coaching and guidance as needed.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including managing inventory, controlling costs, and maintaining a clean and safe working environment.
  • Performance Management: Monitor and analyze sales data, customer feedback, and staff performance to identify areas for improvement and implement changes to drive business growth.
Requirements
  • Leadership Experience: Proven experience in a leadership role, with a track record of success in motivating and developing teams.
  • Customer Service Skills: Excellent customer service skills, with the ability to respond to customer needs and resolve issues in a professional and courteous manner.
  • Operational Knowledge: Strong knowledge of restaurant operations, including inventory management, cost control, and quality assurance.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with staff, customers, and other stakeholders.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a quarterly bonus incentive.
  • Opportunities for Growth: Opportunities for career growth and development, with a focus on promoting from within.
  • Supportive Team: A supportive and collaborative team environment, with a focus on teamwork and mutual respect.