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Mortgage Advisor
2 months ago
We are seeking a seasoned, qualified Mortgage Advisor to join our team at London & Country Mortgages. As a key member of our team, you will be responsible for providing top-notch service to our customers, helping them navigate the complex world of mortgages and achieve their housing goals.
Key Responsibilities- Scope out the best mortgage options for customers, taking into account their individual circumstances and needs.
- Document customer stories and circumstances using our technology, and develop solutions that meet their needs and satisfy regulatory rules and standards.
- Provide quality and compliant service to customers, ensuring that their mortgage needs are met and that they are fully informed about their options.
- Build rapport and trust with customers, demonstrating a deep understanding of their needs and concerns.
- Stay up-to-date with industry developments and regulatory changes, ensuring that our customers receive the best possible advice and service.
- Minimum 2 years regulated experience in the mortgage industry.
- CeMap (or equivalent) qualification.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Ability to work independently and as part of a team, with a strong focus on customer service and satisfaction.
- A competitive salary and bonus structure.
- Ongoing training and development opportunities, to help you stay up-to-date with industry developments and regulatory changes.
- A dynamic and supportive work environment, with a strong focus on customer service and satisfaction.
- The opportunity to work with a leading mortgage broker, with a reputation for excellence and a commitment to customer satisfaction.
