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ICT Support Specialist

2 months ago

Manchester, United Kingdom Teaching Vacancies Full time
About the Role

We are seeking a highly skilled and experienced ICT Support Specialist to join our team at Teaching Vacancies. As an ICT Support Specialist, you will play a critical role in supporting the effective use of ICT across our organization, maintaining hardware and software for teaching and learning, and ensuring the smooth operation of our technical infrastructure.

Key Responsibilities
  • Provide technical support and assistance to staff and students, resolving hardware and software issues in a timely and efficient manner.
  • Maintain and upgrade hardware and software systems, ensuring they are up-to-date and running smoothly.
  • Develop and implement technical solutions to improve the efficiency and effectiveness of our ICT systems.
  • Collaborate with other teams to ensure seamless integration of technical systems and services.
  • Stay up-to-date with the latest technical trends and developments, applying this knowledge to improve our ICT systems and services.
Requirements
  • Proven experience in a technical support role, with a strong background in ICT systems and infrastructure.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with staff and students at all levels.
  • Ability to work independently and as part of a team, with a flexible and proactive approach to work.
  • Strong knowledge of ICT systems and infrastructure, including hardware and software systems.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • The chance to work with a talented and dedicated team.