Network Installation Specialist

6 days ago

Wigan, Wigan, United Kingdom ECS Resource Group Full time
Job Description

Job Title: Field Services Engineer - Network Installation

Job Type: Full-time

Location: Wigan (with occasional field-based work)

Job Description:

We are seeking a highly skilled Field Services Engineer to join our team at ECS Resource Group. As a Field Services Engineer, you will play a critical role in providing dedicated installation and configuration support to our clients in the UK.

Key Responsibilities:

  • Installation and configuration of network equipment on clients' business premises, including network cabinets, structured cable runs, cable termination, local patching, network switches, Wi-Fi Access Points, Network Routers, and SD WAN.
  • Prepare, stage, and test network equipment to ensure it meets specified performance and quality standards before installation or shipment.
  • Work closely with the Field Services, NOC, and Provisioning teams to ensure the smooth implementation of our services.
  • Collaborate with clients to understand their network requirements and provide tailored solutions.
  • Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction.

Requirements:

  • Previous field service experience
  • Minimum 3 years of network installation experience
  • Strong understanding of cabling, cabinets, Wi-Fi, network security, and SD WAN
  • Strong general networking/IP knowledge
  • Excellent customer service and communication skills
  • Ability to demonstrate a practical approach when faced with problems or challenges
  • Commitment to ongoing learning and professional development
  • Ideal candidate will hold CCNA certification
  • Full and clean UK driving license
  • Flexibility to work occasional evenings, weekends, or holidays as required by the business

What We Offer:

  • A competitive salary range of £30,000 - £35,000
  • A company vehicle for field-based work
  • Ongoing training and development opportunities
  • A collaborative and supportive work environment

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