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Business Operations Coordinator
2 months ago
Marmion is seeking a highly organized and confident individual to join our growing scheduling team. As a Business Support Administrator, you will play a crucial role in ensuring the smooth operation of our business.
Key Responsibilities- Plan and schedule engineer works, taking into consideration the location of booked jobs and the qualifications of attending engineers.
- Relay full details of the jobs to engineers, ensuring that repeat visits are avoided.
- Ensure customers are provided with all relevant information for the works to be completed.
- Deal with any queries or issues that arise from the scheduled works.
- Ensure customers' needs are met, while considering business costs involved with processing works.
- 1+ years' experience in a telephone-based admin role.
- 1+ years' experience in a scheduling environment would be beneficial.
- Exceptional organizational skills with strong attention to detail.
- Excellent communication skills, both verbal and written.
- Confidence and ability to deal directly with customers, engineers, and stakeholders.
- The ability to manage clients' expectations and requirements.
- UK resident and unrestricted right to work in the UK.
Marmion is a dynamic and growing company that values its employees and customers. We offer excellent training and development opportunities, as well as a competitive salary and benefits package.
