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Business Operations Coordinator
2 months ago
Job Summary
We are seeking a highly skilled and motivated Business Operations Coordinator to join our team at Red Rhino Solutions. As a key member of our operations team, you will be responsible for providing administrative support to our internal and external sales teams.
Key Responsibilities
- Provide administrative support to the sales teams, including order processing and entry on our internal system.
- Engage with clients over the phone to improve the customer experience.
- Handle customer queries, faults, and complaints in a professional and effective manner.
- Provide first-class customer service skills, both written and verbal.
- Act as an ambassador for our brand, upholding the high standards of interaction that our clients expect from us.
Requirements
- Experience in a similar support administration role.
- Proven track record of providing excellent customer service to clients.
- Excellent communication skills at all levels.
- Ability to work as part of a team and also work independently.
- Natural problem-solving skills, with the ability to work in a fast-paced and changing environment.
- Basic IT literacy and proficiency in Microsoft packages.
- Desire to build a long-term career with a reputable company like Red Rhino Solutions.
What We Offer
- A competitive basic salary of up to £27,000, depending on experience.
- A great benefits package and a down-to-earth working environment.
- Genuine career progression opportunities for the future.
- The chance to represent a well-known and respected brand.
- Ongoing training and development to help you grow in your role.
