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Visitor Engagement Coordinator

3 months ago


Southampton, Southampton, United Kingdom Shared Services Partnership Full time
Position Overview:

Salary Range: £22,737 - £23,058 pro-rata, per annum (Actual salary: £9,094 - £9,223 per annum)
Work Hours: 14.80 hours per week
Contract Type: Temporary for 12 months

Role Summary:

The Visitor Engagement Coordinator plays a crucial role in enhancing the experience of guests at one of the most frequented attractions. This position involves engaging with visitors and ensuring they have a memorable experience that encourages return visits.

Your responsibilities will include:

  • Welcoming guests and providing information about events and activities.
  • Managing the front desk operations and facilitating connections between visitors and available services.
  • Handling inquiries through various communication channels, including face-to-face interactions, phone calls, and online platforms.
  • Performing essential administrative tasks to support operational efficiency.
  • Assisting in the planning and execution of events and managing bookings.

The ideal candidate will possess experience in a customer-facing role, demonstrating excellent communication skills. Proficiency in Microsoft Office applications is essential, and familiarity with the local community and environment will be beneficial. A positive attitude, flexibility, and the ability to work both independently and as part of a team are key attributes for success in this role.

Benefits:

We provide a supportive and inclusive work environment that values talent and fosters professional growth.

For further details on the benefits offered, please refer to our Benefits Package.

Additional Information:

This position is committed to promoting equality and diversity in the workplace. We welcome applications from all sections of the community and ensure that our recruitment practices are fair and inclusive.

We are also a Disability Confident Employer, dedicated to making our recruitment process accessible to all candidates.