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Account Manager

2 months ago


Cheltenham, Gloucestershire, United Kingdom Reed Full time
{"title": "Account Manager", "description": "Job Summary

We are seeking an experienced Account Manager to join our team at Reed. As an Account Manager, you will be responsible for overseeing a key market sector worth approximately £2 million, with exciting plans for growth.

Key Responsibilities
  • Monitor customer spend within the sector, identifying any decrease in spend and investigating the causes.
  • Develop strong relationships with specific customers, gaining their trust and confidence.
  • Quickly acquire product knowledge, becoming proficient in discussing the product range with customers.
  • Manage the sector inbox, process orders, and respond to customer queries, including delivery issues.
  • Generate new quotes and pricelists for customers, follow up on quotes, and engage potential new customers/leads.
  • Provide customers with product images, datasheets, and technical advice as needed.
Requirements
  • Experience in a fast-paced sales and customer service environment.
  • Knowledge of the construction/joinery industry or related fields is highly desirable.
  • Computer literacy with the ability to learn new software quickly.
  • Fluent in English with excellent written and verbal communication skills.
  • Well-organised with a keen attention to detail.
  • Confident in phone communication and comfortable working in a fast-paced email environment.
Benefits
  • 28 days holiday including bank holidays.
  • Onsite canteen with discounted or free food options.
  • Free parking available.
  • Access to an on-site gym.
  • Pension scheme participation.
  • Discretionary company bonus scheme
", "lang_code": "en"}