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Account Manager
2 months ago
We are seeking an experienced Account Manager to join our team at Reed. As an Account Manager, you will be responsible for overseeing a key market sector worth approximately £2 million, with exciting plans for growth.
Key Responsibilities- Monitor customer spend within the sector, identifying any decrease in spend and investigating the causes.
- Develop strong relationships with specific customers, gaining their trust and confidence.
- Quickly acquire product knowledge, becoming proficient in discussing the product range with customers.
- Manage the sector inbox, process orders, and respond to customer queries, including delivery issues.
- Generate new quotes and pricelists for customers, follow up on quotes, and engage potential new customers/leads.
- Provide customers with product images, datasheets, and technical advice as needed.
- Experience in a fast-paced sales and customer service environment.
- Knowledge of the construction/joinery industry or related fields is highly desirable.
- Computer literacy with the ability to learn new software quickly.
- Fluent in English with excellent written and verbal communication skills.
- Well-organised with a keen attention to detail.
- Confident in phone communication and comfortable working in a fast-paced email environment.
- 28 days holiday including bank holidays.
- Onsite canteen with discounted or free food options.
- Free parking available.
- Access to an on-site gym.
- Pension scheme participation.
- Discretionary company bonus scheme