Client Services Team Director
1 month ago
Davies Consulting is seeking a highly organized and detail-oriented Client Services Executive to support a significant Part VII transfer of the wealth management business for our client, a large wealth manager.
Key Responsibilities:- Support the Communications Hub in conducting extensive outreach to approximately 2,000 clients regarding the Part VII transfer.
- Address client queries related to the transfer, ensuring all responses are succinct, accurate, and in line with approved messaging from the business and Legal teams.
- Manage client complaints and formal objections to the Part VII transfer, providing timely and effective resolutions.
- Assist in establishing and managing a Scheme helpline dedicated to handling client queries, complaints, and objections.
- Help maintain a flexible team workflow to adapt to client behaviour and call volume variations.
- Coordinate with Relationship Managers (RMs) to ensure seamless client service, even if RMs reach out directly.
- Support the setup and maintenance of appropriate Scheme telephony technology, including freephone numbers, call recording, and call-based Management Information (MI).
- Proven experience in investment administration/ Client Services or a similar role within the wealth management industry interacting with RMs and HNWI directly.
- Proficiency in using telephony systems and technology for client service operations.
- Problem-solving skills and the ability to handle client complaints and objections professionally.
- Familiarity with wealth management systems and processes.
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Client Services Team Director
4 weeks ago
City of London, Greater London, United Kingdom Davies - Consulting Division Full time £350Client Services Team DirectorWe are seeking a highly organized and detail-oriented Client Services Team Director to join our team at Davies Consulting. As a key member of our Client Services Executive Team, you will play a critical role in supporting a significant Part VII transfer of the wealth management business for our client.Key Responsibilities:Support...
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Client Services Team Director
3 weeks ago
City of London, Greater London, United Kingdom Davies - Consulting Division Full time £350Client Services Team DirectorWe are seeking a highly organized and detail-oriented Client Services Team Director to join our team at Davies Consulting. As a key member of our Client Services Executive Team, you will play a critical role in supporting a significant Part VII transfer of the wealth management business for our client.Key Responsibilities:Support...
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Client Services Director
2 weeks ago
City Of London, United Kingdom Major Players | B Corp™ Full timeMajor Players is seeking a Client Services Director to lead the Client Services team across experiential and content. The ideal candidate will have multiple years of experience in professional client relationship management and a proven track record of managing high-value accounts and driving growth.The Client Services Director will report directly to the...
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Client Services Director
1 month ago
City Of London, United Kingdom Majorplayers Full timeLead Client Services for a Renowned Creative AgencyMajor Players is partnering with a leading creative agency to find a Client Services Director to lead their Client Services team in London. As the primary interface between the agency and clients, you will drive business growth and develop creative solutions for prospective and existing clients.Key...
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Client Services Director
1 month ago
City Of London, United Kingdom Majorplayers Full timeLead Client Services for a Renowned Creative AgencyMajor Players is partnering with a leading creative agency to find a Client Services Director to lead their Client Services team in London. As the primary interface between the agency and clients, you will drive business growth and develop creative solutions for prospective and existing clients.Key...
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Client Services Director
1 month ago
City Of London, United Kingdom Majorplayers Full timeLead Client Services at Major PlayersWe're seeking a seasoned Client Services Director to spearhead our client interactions and drive business growth at Major Players, a renowned creative agency in London.Key Responsibilities:Collaborate with Account and Project management teams to develop innovative solutions for clients.Identify growth opportunities within...
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Client Services Director
1 month ago
City Of London, United Kingdom Majorplayers Full timeLead Client Services at Major PlayersWe're seeking a seasoned Client Services Director to spearhead our client interactions and drive business growth at Major Players, a renowned creative agency in London.Key Responsibilities:Collaborate with Account and Project management teams to develop innovative solutions for clients.Identify growth opportunities within...
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Client Services Director
2 months ago
City Of London, United Kingdom Majorplayers Full timeJob Summary:Major Players is seeking a seasoned professional to lead our Client Services team as a Client Services Director. This is a unique opportunity to drive business growth and lead a team of experienced professionals.Key Responsibilities:Collaborate with the Account and Project management teams to develop strategic solutions for clients.Identify...
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Client Services Director
2 months ago
City Of London, United Kingdom Majorplayers Full timeJob Summary:Major Players is seeking a seasoned professional to lead our Client Services team as a Client Services Director. This is a unique opportunity to drive business growth and lead a team of experienced professionals.Key Responsibilities:Collaborate with the Account and Project management teams to develop strategic solutions for clients.Identify...
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Client Services Director
1 month ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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Client Services Director
1 month ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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Client Services Director
3 weeks ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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Client Services Director
3 weeks ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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Client Services Director
4 weeks ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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Client Services Director
4 weeks ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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Client Services Director
1 month ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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Client Services Director
1 month ago
City Of London, United Kingdom Major Players | B Corp™ Full timeJob OpportunityMajor Players, a renowned creative agency, is seeking a Client Services Director to lead the Client Services team in their London offices. This role will be instrumental in driving business growth and delivering exceptional client experiences.The ideal candidate will have a proven track record of managing high-value accounts and driving...
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IT Audit Director
3 weeks ago
London, Greater London, United Kingdom Director File Full timeJob Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...
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IT Audit Director
3 weeks ago
London, Greater London, United Kingdom Director File Full timeJob Title: IT Audit DirectorOur client's technology risk assurance team is seeking a highly skilled IT Audit Director to join their growing team. As a key member of the team, you will play a crucial role in leading the strategic direction and delivery of IT audit requirements for their London portfolio of External Audits in the financial services sector.This...
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IT Audit Director
1 month ago
London, Greater London, United Kingdom Director File Full timeJob OverviewWe are seeking an experienced IT Audit Director to join our team at Director level. As a key member of our technology risk assurance team, you will play a crucial role in leading the strategic direction and delivery of our IT Audit requirements for our London portfolio of External Audits in the financial services sector.Your primary...
