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Senior Customer Support Administrator

2 months ago

Dartford, Kent, United Kingdom eSift Ltd Full time

About the Role

eSift Ltd, a prominent player in the design, manufacturing, and installation of customized security solutions, is seeking a dedicated Customer Support Administrator to enhance our dynamic team.

Key Responsibilities

  • Facilitate customer service operations to ensure a seamless experience for our clientele.
  • Coordinate appointments for technical visits with engineers and collaborate with the broader customer support team.
  • Oversee the placement and management of purchase orders related to inventory and minor projects within the service department.
  • Maintain optimal stock levels in service vehicles and main storage facilities.
  • Proactively identify and address urgent customer inquiries to ensure satisfaction.

Candidate Profile

The ideal candidate will possess a strong commitment to delivering outstanding customer service and will thrive in a fast-paced environment. A proven history of success within a customer service team is essential.

Your application will be stored in our central database for future reference. If you prefer not to have your details retained, please reach out to us directly.