Customer Service Representative

2 months ago


Stonehouse, Plymouth, United Kingdom The Midcounties Co-operative Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and ensuring our customers receive the best possible service.

Key Responsibilities:

  • To provide excellent customer service and ensure customers have a positive shopping experience
  • To work collaboratively with colleagues to maintain a clean and well-organized store environment
  • To replenish stock and ensure products are available for customers
  • To participate in social activities and volunteering hours to support our local community

What We're Looking For:

We are looking for someone who is:

  • Customer-focused and able to deliver excellent store experiences
  • Able to listen, interact, and communicate effectively with customers and colleagues
  • Enthusiastic and resilient, with a positive attitude and a willingness to support colleagues during busy periods
  • Flexible and able to work a range of shifts, including evenings and weekends

About Us:

The Midcounties Co-operative is a values-driven business that puts people at the heart of everything we do. We are committed to building a diverse and inclusive workplace where our colleagues can bring their authentic selves to work.



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