Customer Service Associate
1 week ago
Job Summary:
We are seeking an experienced Accounts Service Coordinator to join our team at Rise Technical Recruitment Limited. As an Accounts Service Coordinator, you will play a key role in providing exceptional customer service and supporting the Aftersales Team in delivering high-quality service to our clients.
Key Responsibilities:
- Liaise with customers to arrange engineer attendance to breakdowns, maintenance, and servicing
- Place and process orders with suppliers and other dealers within the network
- Work collaboratively with all other departments in the business
- Produce quotations for repairs and further work required
- Process warranty claims
- Compile reports
Requirements:
- Previous experience in service coordination, customer service, or a similar role
- Good communication and interpersonal skills
- Proficiency in using Microsoft Office Suite
- Ability to multitask and prioritize tasks in a fast-paced environment
What We Offer:
- Training and development opportunities
- 35 days holiday
- Excellent company benefits
Language Code: en-US
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