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Operations Manager

2 months ago

Derby, Derby, United Kingdom Stonegate Group Full time

About Us

At Stonegate Group, we're a leading operator of pubs, bars, and late-night venues in the United Kingdom. Our diverse portfolio includes well-known brands like Slug & Lettuce, Be At One, and Popworld.

Job Summary

We're seeking an experienced Team Leader to join our team at The Hideout in Derby. As a Team Leader, you'll play a key role in creating an exceptional guest experience and driving sales growth.

Key Responsibilities

  • Support and coach your team to deliver outstanding customer service and achieve sales targets.
  • Work closely with the management team to develop and implement business strategies.
  • Ensure compliance with company policies and procedures in the absence of management.
  • Create a welcoming atmosphere for our guests and promote a positive team culture.

Requirements

  • At least 18 years old, as this role involves the sale of alcohol.
  • Passion for delivering exceptional guest experiences and driving sales growth.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
  • Strong communication and leadership skills.

What We Offer

  • Award-winning training and development programs.
  • A realistic and achievable bonus scheme.
  • 25% off food and drink for you and all your friends in over 800 sites.
  • A referral scheme of up to £1,000 per person.
  • Dental insurance.
  • Employee Assistance – Licensed Trade Charity.

About The Hideout

The Hideout is a prime location in the heart of Derby, offering a unique blend of live sport, great beer, and delicious food. Our venue features private sports viewing booths, a private gaming room, and an outdoor bar with stadium-style seating for big sporting events.