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Retail Trainee Manager

2 months ago

Berkhamsted, Hertfordshire, United Kingdom Majestic Wine Full time
About Majestic Wine

Majestic Wine is the UK's largest specialist wine retailer, operating a network of over 200 stores nationwide. Our company has undergone an ambitious transformation and turnaround programme, resulting in record market share growth, a new and improved product range, and a new website.

The Role

We are seeking a dynamic and driven individual to join our team as a Majestic Trainee Manager. This 12-month development programme will provide you with a detailed understanding and experience of all operational, service, and leadership standards expected to become a future Majestic Store Manager.

Key Responsibilities
  • Drive store performance by maximising sales opportunities and optimising KPI performance.
  • Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
  • Develop and execute a tasting events programme to showcase our product range.
  • Take ownership of your wine knowledge and continuously learn about our products to support your WSET qualification.
  • Ensure the physical appearance and maintenance of your store are of the highest standard.
  • Participate in all operational tasks to establish a thorough understanding of the day-to-day operations of running a Majestic Wine store.
Requirements
  • Experience of working in a fast-paced, target-driven retail or hospitality environment.
  • Ability to deliver exceptional customer experience and service to every single customer.
  • Prioritise and strategically problem-solve in high-pressure environments.
  • Self-motivated and able to thrive when working alone and as part of a team.
  • Adaptable and resilient to meet the ever-changing demands of our business.
  • Excellent communication and time management skills.
  • Wine knowledge is beneficial, but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications.
What We Offer
  • Competitive salary and performance bonus.
  • Up to 20% staff discount.
  • Career development opportunities and excellent in-house training schemes.
  • Fantastic incentives, including wine tastings and vineyard visits.
  • A contributory company pension plan.
  • Life assurance and company sick pay scheme.
Job Specifics
  • Contract: Permanent.
  • Hours: 39 and 45 hours per week available.