ER Case Manager

2 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom James Andrews Recruitment Solutions Ltd Full time
Job Opportunity:

We are partnering with a public sector organization to recruit two ER Case Managers on a temporary contract with potential for extension or permanence. This role requires strong employee relations case management experience and CIPD qualification.

Key Responsibilities:

  • Apply employee relation management fairly and consistently
  • Demonstrate current employment law knowledge
  • Involve in hearing and complex cases, balancing risk and care in concluding outcomes
  • Manage ER casework escalated from site HR Managers, including grievances, absence, and disciplinaries
  • Run employment law updates with HR managers and upskill them on dealing with employee relations casework
  • Support employment-related projects as needed

Requirements:

  • Strong employee relations case management experience
  • Ideal CIPD qualification
  • Confident in IT/HR systems and MS Office (Excel)

Working Hours:

  • 37.5 hours
  • Monday – Friday
  • 9am - 5:30pm (flexible)

Please note that recent experience is required for this role.

James Andrews Recruitment Solutions is acting as an employment agency and business in relation to this role.

We strive to respond to all applications personally, but due to high volumes, this is not always possible. If you have not heard back within 72 hours, please assume your application has been unsuccessful.


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