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Customer Service Representative

2 months ago

Leeds, Leeds, United Kingdom Office Angels Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Executive. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Provide product information and recommendations to customers.
  • Process customer orders and ensure timely delivery.
  • Collaborate with internal teams to resolve customer complaints and issues.
  • Contribute to the development of customer service strategies and initiatives.

Requirements:

  • Previous customer service experience, preferably in a retail or sales environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in Microsoft Office and other software applications.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.