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Retail Store Management and Team Development

2 months ago


Inverness, Highland, United Kingdom Tandem Talent Ltd Full time

Job Summary:

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Tandem Talent Ltd. As a key member of our retail operations team, you will be responsible for driving store success and creating exceptional customer experiences.

Key Responsibilities:

  • Operational Support: Assist with key operations, including inventory management, audits, and banking to ensure seamless store operations.
  • Team Leadership: Lead by example, providing excellent customer service and motivating your team to achieve sales targets and provide exceptional customer experiences.
  • Customer Engagement: Ensure every customer enjoys a premium, inclusive shopping experience by providing personalized product recommendations and exceptional customer service.
  • Leadership in Action: Step up and guide the team in the Store Manager's absence, ensuring continuity of store operations and customer service.
  • Visual Merchandising: Maintain high presentation standards and implement seasonal campaigns to drive sales and enhance customer engagement.

Requirements:

  • Team Management: Proven experience in managing and coaching teams to achieve sales targets and provide exceptional customer experiences.
  • Customer Focus: A passion for helping customers find the perfect products and providing personalized product recommendations.
  • Operational Expertise: Strong understanding of store operations, visual merchandising, and inventory management to ensure seamless store operations.