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Residential and Commercial Property Manager
2 months ago
We are seeking an experienced Property Manager to join our team at Hyde Estates & Lettings Agents. As a Property Manager, you will be responsible for the day-to-day running of our residential and commercial properties.
Key Responsibilities- Provide exceptional customer service to tenants and landlords
- Deal with general enquiries face-to-face, via phone, and email
- Carry out procedures related to the day-to-day running of a busy agency
- Produce works orders to contractors
- Action website enquiries
- Book viewings, valuations, and check-ins into the diary
- Complete viewing call backs within 24 hours of viewings
- Ensure all relevant paperwork is submitted and logged
- ARLA qualifications and office compliance knowledge
- Proficiency in Vebra Alto in Sales, Rentals, Accounts, and experience with Inventory Hive software
- Outstanding customer care and customer service experience
- Resilient, positive, organized, numerate, and detail-oriented
- Excellent verbal and written communication skills
- IT literate (MS Office, internet, email systems)
- A full UK clean driving license and access to your own vehicle with business insurance
- Full knowledge of both sales and lettings
- Previous experience in property condition reports
- A friendly and professional manner with a passion to exceed expectations
- Ability to build solid and positive relationships with tenants and landlords
- Extremely organized and able to complete administration tasks with precision
- Comfortable in achieving targets
- Starting salary from £32,500 and upwards (depending on experience)
- Working hours: Monday to Thursday 9:30am to 5:30pm and Friday 9:30am to 5pm
- 28 days holiday including bank holidays, rising with length of service
- Contributory pension
- A supportive team atmosphere
