Despatch Team Leader

3 weeks ago

Hereford, Herefordshire, United Kingdom Avara Foods Full time
Job Title: Despatch Team Leader

Join Avara Foods as a Despatch Team Leader and take on a challenging role that requires strong leadership and organizational skills. As a key member of our operations team, you will be responsible for managing the despatch team to deliver departmental KPIs using continuous improvement methodologies and application of company values.

Key Responsibilities:
  • Organize and motivate the team to deliver day-to-day operational requirements of the department
  • Undertake 121s with team members in line with agreed business timelines
  • Work with the Despatch Shift Manager and training department to develop a high-performing and engaged team that delivers to agreed quality and safety standards
  • Escalate issues in a timely manner to key stakeholders, including Production Schedulers, Transport, Sales, and Despatch Shift Manager
  • Support the root cause analysis of all incidents, either food or people related, to enable the implementation of effective countermeasures
  • Responsible for effective and accurate stock control
  • Deputise for the Despatch Shift Manager when required
  • Consistent application of company procedures relating to absence and conduct, ensuring issues are dealt with quickly, effectively, and fairly
  • Effectively manage shift resources to meet day-to-day priorities
  • Complete TMS for all weekly paid staff
  • Approve holidays within current restrictions and update calendar and TMS accordingly, arrange overtime or cover with agencies when appropriate
  • Provide regular updates on shift progress through escalation processes
  • Management of bay procedures to ensure safety and adherence to SOPs
  • Follow the defect procedure for MHE/scan guns
  • Understand, manage, and adhere to the maintenance of good GMP
  • Understand, manage, and adhere to health and safety procedures, encouraging safe work behaviors
  • Understand, manage, and adhere to food hygiene procedures
  • To comply with and promote all Avara Foods policies and procedures
  • Other duties within the general scope of the post may be required from time to time
Requirements:
  • Experience of coaching others to succeed
  • Good communication and interpersonal skills with the ability to communicate across departments and levels
  • Proven delegation skills
  • Desire to challenge and improve current GMPs
  • Ability to develop good working relationships with all staff and managers
  • Ability to assess and coordinate training requirements for new and existing team members
  • Computer literate
  • Functional skills English and Maths Entry Level 3
  • Demonstrate and promote the Company Vision and Values

We are committed to being an equal opportunities employer. Due to bird welfare, it is essential that you do not own any avian pets, poultry, or porcine.

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