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Service Advisor

2 months ago


Falmouth, Cornwall, United Kingdom Purely Automotive Recruitment Ltd Full time
Job Description

Job Title: Service Advisor

Job Summary:

We are seeking a highly motivated and customer-focused Service Advisor to join our team at Purely Automotive Recruitment Ltd. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring that our clients receive the best possible experience.

Key Responsibilities:

  • Provide outstanding customer care and act as the primary point of contact for customers
  • Inform and consult with customers on vehicle servicing and maintenance
  • Liaise with technicians and workshop control to ensure vehicles are ready on time
  • Offer expert advice on products and services to customers
  • Build strong relationships with customers and identify their needs and preferences

Requirements:

  • Experience in a customer-facing role, preferably in the automotive industry
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Impeccable attention to detail and organizational skills
  • Working knowledge of Microsoft Office and CRM systems

Benefits:

  • Competitive salary and bonus structure
  • Opportunities for career development and growth
  • Recognition and reward for hard work and achievements
  • Training and development opportunities through the manufacturer training academy

About Us:

Purely Automotive Recruitment Ltd is a dedicated automotive industry talent resourcing service provider operating across the UK and Ireland. We are committed to delivering exceptional service and building long-term relationships with our clients and candidates.