Administrative Assistant

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Anchor Full time

Job Title: Receptionist/Administrator

Location: Pemberley Place - Bath

Hours: 35 hours per week

Hourly Rate: £12.00 per hour

Job Summary:

We are seeking an experienced and skilled Receptionist/Administrator to join our team at Pemberley Place in Bath. As a key member of our administration team, you will be responsible for providing exceptional customer service, managing administrative tasks, and ensuring the smooth operation of our office.

Key Responsibilities:

  • Implement and maintain effective administration and financial systems to meet location, customer, and external requirements.
  • Provide accurate information as required and ensure admin processes and documentation are in place.
  • Manage transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager.
  • Comply with CQC essential standards and Anchor procedures.

Requirements:

  • Level 2 Business Administration or Customer Service Level 2.
  • Previous experience of working in an office environment.
  • Understanding of financial procedures, debt management, income collection, and payroll processes, along with budget management.
  • Managing customers' personal monies and an understanding of confidentiality and data protection within a care setting.
  • Health & safety in the workplace.

Desirable Skills:

  • Computer literate with experience of a variety of IT packages.
  • Well-organized with good planning skills.
  • Able to produce and present numerical data accurately with attention to detail. Able to work individually and as part of a team.

Anchor Benefits:

  • Gym, fitness, and wellbeing discounts.
  • Mental health support.
  • Flexible working options.

Equality and Diversity:

Anchor is proud to be an equal opportunities employer. We celebrate diversity and inclusion in all that we do, and we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.



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