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IT Support Specialist
2 months ago
Aegis Group is seeking a highly skilled 3rd Line IT Engineer to join their team in Fyfield, Oxfordshire. As a key member of the IT department, you will play a crucial role in implementing and managing new projects and installations, providing on-site end-user support, and maintaining existing infrastructure.
About the Role:
- Implement and manage new projects and installations
- Provide on-site end-user support
- Maintain existing infrastructure
- Conduct problem analysis and investigation
- Ensure high-standard documentation and configuration
Requirements:
- Proven ability to form lasting customer relationships
- Expertise in remote and on-site support
- Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments
- Cisco Expertise: In-depth knowledge of Cisco routers and switches
- Networking: TCP/IP connectivity and IT security expertise
- Windows Server Administration: 2016, 2019, and Server 2022
- Virtualisation: Windows Hyper-V
- Active Directory/Azure AD Administration: Including Group Policy configuration
- Device Support: Windows 10/11 and Apple devices, experience with Intune, Apple, and Meraki MDM
- Firewall configuration (Fortinet/Sophos)
- Backup Technologies and Disaster Recovery
- Microsoft SQL Server
What We Offer:
- Company pension
- Employee discount
- Flexible schedule
- Private Health Care
- Group Life
- Eligible for profit-share after 12 months of continuous service
About Aegis Group:
Aegis Group is a leading provider of IT solutions to businesses nationwide. With a focus on exceptional customer service and lasting client relationships, we pride ourselves on delivering efficient IT solutions to over 400 sites across the country.