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IT Support Specialist

2 months ago


Abingdon, Oxfordshire, United Kingdom Aegis Group Full time

Aegis Group is seeking a highly skilled 3rd Line IT Engineer to join their team in Fyfield, Oxfordshire. As a key member of the IT department, you will play a crucial role in implementing and managing new projects and installations, providing on-site end-user support, and maintaining existing infrastructure.

About the Role:

  • Implement and manage new projects and installations
  • Provide on-site end-user support
  • Maintain existing infrastructure
  • Conduct problem analysis and investigation
  • Ensure high-standard documentation and configuration

Requirements:

  • Proven ability to form lasting customer relationships
  • Expertise in remote and on-site support
  • Windows/Microsoft Focus: Azure, Office 365, Intune, Serverless deployments
  • Cisco Expertise: In-depth knowledge of Cisco routers and switches
  • Networking: TCP/IP connectivity and IT security expertise
  • Windows Server Administration: 2016, 2019, and Server 2022
  • Virtualisation: Windows Hyper-V
  • Active Directory/Azure AD Administration: Including Group Policy configuration
  • Device Support: Windows 10/11 and Apple devices, experience with Intune, Apple, and Meraki MDM
  • Firewall configuration (Fortinet/Sophos)
  • Backup Technologies and Disaster Recovery
  • Microsoft SQL Server

What We Offer:

  • Company pension
  • Employee discount
  • Flexible schedule
  • Private Health Care
  • Group Life
  • Eligible for profit-share after 12 months of continuous service

About Aegis Group:

Aegis Group is a leading provider of IT solutions to businesses nationwide. With a focus on exceptional customer service and lasting client relationships, we pride ourselves on delivering efficient IT solutions to over 400 sites across the country.