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Sales Consultant
2 months ago
Opportunity:
Our client, a leading e-commerce business, is seeking an experienced Sales Advisor to join their team. As a Sales Advisor, you will play a crucial role in driving sales and further growth for the company.
The ideal candidate will have a background in Sales/Customer Service or Field Sales, with experience working in a highly competitive customer-focused role. You will be responsible for delivering excellent customer service, building and maintaining successful partnerships with customers, colleagues, and suppliers, and consistently generating profitable outcomes for the business.
Key Responsibilities:
- Deliver exceptional customer service and support to customers via phone, email, and live chat.
- Build and maintain strong relationships with customers, colleagues, and suppliers to drive sales and growth.
- Identify and action opportunities to improve customer satisfaction and loyalty.
- Manage customer and supplier queries related to invoices, orders, and stock.
- Collaborate with customers, colleagues, and suppliers to support promotions, sales events, and new product launches.
- Utilize IT systems, such as Microsoft Office and Teams, to support the customer experience.
- Support other areas of the business as required.
Requirements:
- Experience working in a fast-paced, customer-focused environment.
- Proven track record of delivering excellent customer service and driving sales growth.
- Strong communication and interpersonal skills.
- Ability to work under pressure and meet deadlines.
- Flexibility and adaptability in a dynamic business environment.
- Knowledge of e-commerce platforms and digital channels.
About Four Recruitment Ltd:
Four Recruitment Ltd is a leading recruitment agency specializing in placing talented individuals in exciting roles across various industries. We pride ourselves on our commitment to delivering exceptional service and supporting our clients in finding the best talent for their businesses.
