Customer Service Representative
1 month ago
A hybrid opportunity has arisen for an experienced New Business and Customer Service Representative to join a well-established automotive company based in Bracknell on a 3-month rolling contract with the possibility of going permanent.
About the RoleThis is a great opportunity to join a supportive and very supportive company that offers hybrid working and flexible hours.
Responsibilities- Working within the departments Service Level Agreements, answering phone calls from customers and dealers.
- Making changes to customers' finance agreements.
- Allocating manual payments to customers' agreements accurately.
- Checking finance documentation efficiently.
- Previous experience working in a customer service environment.
- Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
- Knowledge of FCA and Consumer Duty guidelines.
By applying, you will be registered as a candidate with Marc Daniels Specialist Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your personal data.
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