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Railway Maintenance Operations Manager

2 months ago

North Woolwich, United Kingdom FDR Full time
About the Role

FDR is seeking an experienced Railway Maintenance Operations Manager to join our team at our Progress Rail depot in Plumstead. As a key member of our operations team, you will be responsible for the overall operation and maintenance of the rail grinding and milling machines operating out of Plumstead depot for maintenance activity on the Crossrail Elizabeth Line.

Key Responsibilities
  • Act as the main point of contact for the customer, taking the lead role in progressing issues specific to the Plumstead facility and maintaining customer satisfaction.
  • Overall accountability for the quality standards of the repairs and maintenance carried out on the On Track Rail grinder / Milling trains to ensure that the reliability is maintained as high as possible and within contractual specifications.
  • Producing contract performance reports for both internal and external review at customer meetings, identifying ways to improve efficiencies and operational performance.
  • Enforcing adherence to and increasing awareness of Health and safety procedures.
  • Developing and driving a high performing team through clear communication, skill development, a positive and inclusive work environment and high engagement levels.
  • Acting as a role model, leading by example.
Requirements
  • Demonstrated ability to work autonomously and organise a maintenance and operations team to deliver the required operational and contractual standards.
  • Experience in managing On Track Machine operations on the railway and therefore be familiar with industry rules and regulations.
  • Track record of managing, inspiring and developing a high-performing and cohesive team.
  • Strong commercial acumen with excellent interpersonal skills and sound decision making, to ensure the client's requirements are prioritized and delivered.
  • High level of professionalism & work ethics.
What We Offer
  • Cross functional opportunities to visit other facilities.
  • Enhanced holiday entitlement (25 days + 8 Bank holidays).
  • Enhanced pension contributions & life assurance.
  • Company sick pay & a Medical benefit salary sacrifice scheme.
  • Employee assistance program.
  • Retail discounts.
  • A supportive & friendly work environment.