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Sales Associate
2 months ago
About House of Fraser:
House of Fraser is a leading department store group with a rich history spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences and driving sales through innovative retail strategies.
The Role of Casual Sales Assistant:
This customer-focused role requires a passionate and dedicated individual to drive customer loyalty and sales through personalized service. As a Casual Sales Assistant, you will be responsible for delivering exceptional customer experiences, inspiring customers through your product knowledge, and contributing to the growth of the business.
Key Responsibilities:
- Provide exceptional customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Assist customers with product information, styling, and purchasing decisions, ensuring a seamless shopping experience.
- Support colleagues in other areas of the store as needed, demonstrating flexibility and teamwork.
- Maintain high standards of personal presentation, adhering to company visual standards and policies.
- Contribute to in-store events, providing ideas and feedback on ways to improve customer engagement and sales.
- Adhere to all health and safety policies, ensuring a safe working environment for customers and colleagues.
Requirements:
- Relevant customer-facing experience, demonstrating a passion for delivering exceptional customer experiences.
- Ability to communicate confidently with colleagues and customers, ensuring effective teamwork and collaboration.
- Desire and ability to deliver sales against targets, driving business growth and customer loyalty.
- Flexibility to support colleagues in other areas of the store, adapting to changing business needs.
About Us:
Frasers Group is a dynamic and innovative retail company, committed to delivering exceptional customer experiences and driving sales through innovative retail strategies. We are passionate about our people, our partners, and the planet, and we strive to create a positive impact in everything we do.
