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IT Infrastructure Specialist

2 months ago

Bedford, Bedford, United Kingdom Mixxos Group Full time
{"h1": "IT Support Specialist Role at Mixxos Group", "p": "We are seeking a skilled IT Support Specialist to join our team at Mixxos Group. As a key member of our technical team, you will be responsible for maintaining the operational availability of all computer-related equipment and IT resources.

Your primary focus will be on providing technical support and assistance to our internal staff, as well as automating processes and systems to improve efficiency.

Key Responsibilities:

\u2022 Maintain the operational availability of all computer-related equipment and IT resources, including laptops, desktops, printers, servers, data communication equipment, network infrastructure, and telephone equipment.

\u2022 Set up, install, operate, test, and troubleshoot all IT equipment.

\u2022 Perform scheduled preventive maintenance (physical checks, OS and software updates and patches, etc.) for all relevant IT Assets to ensure minimum downtime.

\u2\u2022 Provide technical support and assistance during normal working hours and outside of normal business hours as required.

Key Skills:

\u2022 Excellent skills and knowledge with Microsoft applications, including Excel, Word, Power BI, and PowerPoint.

\u2022 Excellent knowledge of technical management, information analysis, and computer hardware and software systems.

\u2022 Advanced Excel Skills, including Power Query and VBA Macros.

\u2022 Extensive experience with computer hardware, printers, smartphones, and audio-visual communications equipment.

\u2022 Desire to self-train and work on additional training would be a positive trait for this role.

\u2022 Achieve results by prioritizing workload, effective time management, and showing efficiency with resources available.

If you have strong technical skills and a keen interest in developing your career, we encourage you to apply now.

", "h2": "Key Responsibilities", "ul": ["Maintain the operational availability of all computer-related equipment and IT resources, including laptops, desktops, printers, servers, data communication equipment, network infrastructure, and telephone equipment.", "Set up, install, operate, test, and troubleshoot all IT equipment.", "Perform scheduled preventive maintenance (physical checks, OS and software updates and patches, etc.) for all relevant IT Assets to ensure minimum downtime.", "Provide technical support and assistance during normal working hours and outside of normal business hours as required."]}