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Minibar Service Specialist
3 months ago
About Us:
Firmdale Hotels is celebrated for its vibrant and award-winning boutique hotels, known for exceptional service and unique design. Our team is dedicated to creating memorable guest experiences, making us a leader in the hospitality industry.
Position Overview:
We are currently seeking a Minibar Service Specialist to join our esteemed team at the Covent Garden Hotel. In this pivotal role, you will enhance our guests' experiences by ensuring that minibars are well-stocked and maintained to the highest standards. Your responsibilities will include inventory management, restocking items, and ensuring cleanliness.
Key Responsibilities:
- Maintain fully stocked minibars with fresh items.
- Conduct regular inventory assessments and address any discrepancies.
- Ensure the cleanliness and organization of minibars in guest accommodations.
- Deliver exceptional service and respond to guest inquiries regarding minibar offerings.
- Collaborate with various departments to facilitate seamless service.
Qualifications:
- A genuine passion for providing outstanding guest service.
- A meticulous approach to maintaining high standards and ensuring guest satisfaction.
- Ability to work collaboratively within a team environment.
- Strong communication skills for effective interaction with guests and colleagues.
What We Offer:
- Competitive hourly wage, inclusive of service charge.
- Access to financial wellbeing resources, including the ability to stream earnings before payday.
- Health cash plan covering dental, optical, and alternative therapies.
- Discounts on cinema tickets, gym memberships, travel, and dining.
- Generous discounts on food and beverages at our establishments.
- Complimentary meals during shifts.
- Referral bonuses for recommending exceptional talent.
- Flexible scheduling options without split shifts.
- Dry cleaning services for work attire.
- Enhanced holiday allowances based on tenure.
- Season ticket loans for commuting convenience.
- Ongoing training and professional development opportunities.
- Regular team events and fitness activities.
- Cycle to work scheme and annual long service awards.
- Paid volunteer day each year.
- Exclusive discounts at partner hotels and restaurants.
- And much more.
Why Join Us?
Firmdale Hotels is an internationally recognized group of luxury hotels and restaurants, known for unique interiors and exceptional service. We take pride in our accolades and awards, reflecting our commitment to excellence in hospitality.
If you are passionate about delivering exceptional guest experiences, we would love to hear from you. Join our team and be part of something extraordinary.
Please note that all applicants must have the right to live and work in the United Kingdom.
