Housekeeping Team Member

3 weeks ago

London, Greater London, United Kingdom The Peninsula London Full time

The Peninsula London is seeking a skilled Room Attendant to join our housekeeping team. This role is responsible for maintaining the highest levels of cleanliness and hygiene in our guestrooms and residential spaces.

Key Responsibilities
  • Ensure personalized service to all guests, following Peninsula Principles at all stages.
  • Take note of guest preferences and update guest profiles through daily communication with the housekeeping supervisor.
  • Handle queue rooms and makeup rooms promptly, as per demand.
  • Liaise with the minibar/amenity team to ensure all rooms are serviced/replenished in a timely manner.
  • Assist in monthly inventory of chemicals, machines, cleaning supplies, maintenance, minibar stock, and control store of the department.
Requirements
  • Previous experience within the housekeeping department and guest room cleaning in a luxury hotel for a minimum of 1 year.
  • Passion and appreciation of quality luxury hotel service and hygiene standards.
  • Excellent time management and organization, highly adaptable, naturally positive.
  • Flexibility and capability of working under pressure.
  • This position requires the fulfilment of night shift duties based on the operational needs of the business.

The Peninsula London offers a high level of service within a luxurious and elegant setting. We provide a range of benefits, including excellent salary package, generous service charge, life insurance, and enhanced company contribution on pension plan. We also offer medical cash plans, including optical and dental coverage, and enhanced maternity and paternity leave plan. Additionally, we provide state-of-the-art heart of house facilities, including a gym, fitness classes, relaxation room, contemplation room, and nursing mothers' room. Our colleague restaurant offers healthy and balanced 24/7 food options, and we have on-site occupational health and safety nurse and wellbeing education sessions. We also offer high street and online shopping discounts, rewards and recognition initiatives, and dry cleaning for uniforms and work attire.

Ideally situated in the heart of Belgravia, with views over Hyde Park Corner and Wellington Arch, The Peninsula London occupies one of the city's most prestigious addresses. Our 190 light-filled guest rooms and suites have been exquisitely designed by Peter Marino, and our gathering spaces include several world-class restaurants and bars, including Brooklands helmed by Michelin-starred Chef Director Claude Bosi. Our idyllic Peninsula Spa and luxury retail arcade offer a range of amenities and services for our guests and colleagues.

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