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Business Operations Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Business Management Support Officer at Marmion. In this role, you will be responsible for liaising between customers and engineers to ensure all planned maintenance and call outs are scheduled within our internal systems.
Key Responsibilities- Liaise with customers and engineers to schedule maintenance and call outs
- Pass concise details to engineers to ensure deadlines and SLAs are met
- Maintain exceptional levels of customer service
- Plan and schedule engineer works, taking into consideration location and qualifications
- Ensure customers' needs are met while considering business costs
- 1+ years' experience in a telephone-based admin role
- Excellent customer service and communication skills
- Exceptional organisational and planning skills
- Up to £26,000 pa, dependent on experience
- Excellent training and development opportunities
- Additional company benefits
