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Training and Development Coordinator

2 months ago


London, Greater London, United Kingdom Alcatel Submarine Networks Full time
About the Role

We are seeking a highly organized and detail-oriented Training and Development Coordinator to join our team at Alcatel Submarine Networks. As a key member of our Training and Development team, you will play a critical role in supporting the delivery of our Training and Development Strategy.

Key Responsibilities
  • Coordinate the promotion and delivery of training programs, ensuring timely and accurate administration and organizational skills.
  • Support the Head of Training in planning and managing the support requirements for various events and programs throughout the year.
  • Manage a variety of discrete projects, including event planning, coordination, and execution.
  • Provide operational support to the central program of events and current interventions, including making room and refreshment bookings, drafting and sending email communications, and setting up meetings.
  • Ensure the calendar of events is up to date and accurate, and that all necessary resources are available for events and training interventions.
  • Monitor data and provide information to the Head of Training, drafting basic reports to inform planning and raising of purchase orders.
  • Act as the first point of contact for daily queries, working with the team and other teams to respond or effectively redirect queries.
  • Responsible for the effective monitoring of course bookings and/or expressions of interest, and subsequent allocation and confirmation of places for events/programs.
  • Utilize SharePoint to maintain the T&D webpages, making regular updates and ensuring content is up to date.
  • Proactively input to the review of administrative processes, identifying areas for improvement, and actively engaging with new processes set in place.
  • Accurately record staff involvement in development opportunities, interrogating data to input to or create relevant reports as requested.
Requirements
  • Experience and knowledge of using MS Office.
  • Good IT skills.
  • Highly organized and able to manage several projects at once, while maintaining an oversight of and reacting to changing daily priorities.
  • Ability to accurately input, manage, interrogate, and analyze data to provide management information.
  • Excellent written communication skills, with the ability to produce accurate, clear, concise, and effective documents for a range of audiences.
  • The ability to draft appropriate marketing materials for a variety of media.
  • An understanding and appreciation of dealing with confidentiality and sensitive information.
  • Excellent interpersonal skills, with the ability to communicate appropriately at all levels within the organization.