Quality Assurance Specialist

3 weeks ago


Nottingham, Nottingham, United Kingdom Bada Bingo Full time
Player Protection Monitoring Quality Assurance Officer

We are seeking a highly skilled Player Protection Monitoring Quality Assurance Officer to join our team at Bada Bingo. This role is responsible for providing a monitoring framework, KPIs, and data-driven analysis of Player Protection policy and processes to ensure compliance with UKGC regulations.

Key Responsibilities:
  • Create quality measurements to track improvement in outputs driven from policy and process.
  • Maintain standards for reliability and performance of Player Protection Team outputs.
  • Execute quality improvement reports and plans for PPT.
  • Develop and execute QA plans to ensure Compliance with the RTS/LCCP and effectiveness of existing compliance controls.
  • Compile and analyze statistical data, create reports to present to the team and business.
  • Identify risk factors and offer recommendations on corrective actions.
  • Interpret and keep abreast of regulatory requirements and developments.
Requirements:
  • Experience in establishing/driving a quality assurance program.
  • Advanced knowledge of Microsoft Word and Excel.
  • ICA Certificate or similar certification in compliance or quality assurance.

Benefits:

  • 33 days annual leave (including bank holidays)
  • Options to buy additional leave
  • Annual company bonus scheme
  • A physical and mental wellbeing app for you and your family with remote access to a GP for advice and more
  • My Eva – an online financial expert to help with any money-related matters from building up savings, finding the right mortgage, managing debt, pension saving and so much more
  • Buzz Brights Apprenticeships
  • Buzz Learning our digital learning platform with access to 100s of online courses
  • Refer a friend scheme
  • Life assurance
  • Company pension


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