Quality Assurance Specialist
2 weeks ago
We are seeking a highly skilled Quality Assurance Specialist to join our team at Buzz Bingo. As a key member of our Player Protection team, you will be responsible for ensuring the highest standards of quality and compliance in our operations.
Key responsibilities include:
- Developing and implementing quality measurement frameworks to track improvement in outputs driven from policy and process.
- Maintaining standards for reliability and performance of Player Protection Team outputs.
- Executing quality improvement reports and plans for the Player Protection Team.
- Developing and executing QA plans to ensure compliance with regulatory requirements and effectiveness of existing compliance controls.
- Compiling and analyzing statistical data, creating reports to present to the team and business.
- Identifying risk factors and offering recommendations on corrective actions.
- Interpreting and keeping abreast of regulatory requirements and developments.
Requirements:
- Experience in establishing and driving a quality assurance program.
- Advanced knowledge of Microsoft Word and Excel.
Desirable:
- ICA Certificate or similar certification in compliance or quality assurance.
We offer a competitive salary of up to GBP30,000 per annum, as well as a range of benefits including 33 days annual leave, options to buy additional leave, and an annual company bonus scheme.
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